Privacy policy

Who we are

Pricefield is operated by Double G Consulting, Seminole, Florida, USA (“we”). This policy covers the Pricefield website and app. Pricefield is not affiliated with Xero Limited.

What we store

• Your account: the email address you sign in with and the name of your workspace (usually your business name).
• Branding you add: logo URL, brand colour and invoice footer text.
• Data copied from Xero: your contacts and items as Xero returns them (for example contact name, email address and account number; item code, name, description and sale price), your accounts and tax rates, and metadata about the invoices created or decorated in Pricefield (invoice number, customer, dates, status, total, currency).
• What you enter in Pricefield: price tiers, tier prices, per-customer prices, custom field definitions and values, and notes to customers.
• Billing: your Stripe customer ID and subscription ID, and your plan status.
• Sign-in: a session cookie that keeps you signed in. We store only a hash of the session and sign-in link tokens.

When you run a price audit, Pricefield reads your recent invoices from Xero to compare them with your price book. The audit result is shown to you and is not stored.

What we access in Xero

When you connect Xero, you approve these permissions on Xero's own screen:

• Organisation settings, read-only: accounts, tax rates and your base currency.
• Contacts: read access, used to sync your customers. Pricefield does not edit your contacts in Xero.
• Invoices: read access for the price audit and invoice links, and write access so Pricefield can create the invoices you ask it to create.
• Your Xero sign-in identity (name and email), as part of Xero's standard sign-in.

Pricefield never edits your items or their prices in Xero. Xero access and refresh tokens are stored on our server and are never sent to your browser. You can disconnect Xero from Settings at any time, and you can also revoke access from your Xero account.

Payments

Payments are processed by Stripe. Your card number goes directly to Stripe; Pricefield never sees or stores it. We keep only the Stripe customer and subscription IDs so we can show your plan status.

Your customers

Each invoice created in Pricefield gets a private, unguessable link. Anyone with the link can view that invoice, its custom fields marked as shown on the invoice, and your note to the customer. These pages are excluded from search engines.

What we don't do

• We do not sell or rent your data, or your customers' data, to anyone.
• We do not use your data, or your customers' data, to train AI models.
• We do not use advertising or analytics cookies. Our public pages keep a simple visit log (page, referring site, browser, IP address and an approximate location looked up from it through ip-api.com) so we can see how people find us; it is not shared or sold.

Who else processes your data

• Xero, when you connect your organisation.
• Stripe, for subscription billing.
• Our hosting provider, which runs the server and database Pricefield uses.

Deleting your data

Email support@double-g-consulting.com from the address you sign in with and we will delete your workspace and everything in it. Invoices already created in Xero stay in Xero, which remains your system of record.

Changes

If we change this policy, we will update the date at the top of this page.